The Benefits of Coaching and Mentoring
Coaching and mentoring work hand in hand in the workplace and can provide a whole host of benefits to both the business and employee. Both can pay long-term dividends as employees become more self-directed and develop stronger communication and problem-solving skills. This allows for a business to become more creative and focus its attention on growth, rather than training. This article will show you why coaching and mentoring programs are becoming commonplace in many organisations.
Before we look at the benefits of coaching and mentoring, let's review the difference between the two styles of communication and management.
What is the Difference Between Coaching and Mentoring?
Coaching typically has a set timeframe and is more structured in nature, with regularly scheduled meetings. This often involves focusing on developing goals and meeting the specific needs of the employee. By providing encouragement, guidance and support, a coach can help employees learn and improve their work performance. The role of a coach is to know when to listen, ask powerful questions and give feedback as needed.
Mentoring is often a longer relationship between someone who’s experienced, the mentor, and the less experienced, the mentee or junior employee. Mentors will often give advice and show the mentee what to do and how to do it. The focus is on developing the mentee professionally, where the mentee is in charge of the agenda and reaching out to the mentor as needed. In the mentor and mentee relationship, the mentor is the expert with experience showing the mentee how to do some specific tasks
What are the Benefits to the Employer of Coaching and Mentoring?
As employees turn to their coaches and mentors for advice, they make fewer mistakes on the job, therefore improving productivity.
Employees will feel a greater loyalty while being coached and/or mentored, therefore staff retention will be higher. Having a coaching and mentoring program in place will also be considered as a benefit when attracting new employees.
Better team performance
Coaching and mentoring can improve the function of the team, department and entire business. Both methods make it easier for managers to identify the weaknesses and strengths of each employee, which in turn will allow the whole team to work smoothly during any staff absence.
Employees who undergo coaching become more responsible for finding their own solutions and therefore having less dependency on their line manager.
Better response to change
Businesses who have coaching and mentoring programmes in place are more able to explore and embed change.
As a coach or mentor, having to listen to the concerns of the employee may develop a better understanding of employee issues and strengthen communication skills within the team.
What are the Benefits to the Employee of Coaching and Mentoring?
Coaching and mentoring will not only help employees connect and learn within their company but collectively it will also allow them to grow along with their own career path.
By gaining their input and opinion through coaching and mentoring, will make employees feel more included and change their perception of themselves in the workplace.
Coaching can help an employee feel more comfortable with management encouraging open communication, therefore resulting in a more positive working environment.
Employees being coached or mentored will feel valued and invested in, as someone is giving their time and expertise to help them. By tapping into their core values, it will also help them to discover their own motivation.
Coaching and mentoring encourages hidden talents to come to the fore, contributing to the improved application of skills and problem-solving.
Once an employee has been coached or mentored, they will have a skill for life that can easily be transferred into their personal lives.
The opportunity to coach or mentor others can increase the confidence and job satisfaction of the coach or mentor.