Leadership Tools

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The Situation Behaviour Impact Feedback Tool

Knowing how to create and deliver effective feedback is a key leadership skill, and a necessary skill when coaching others to also give feedback. Effective feedback motivates the receiver to start, continue or stop behaviours that affect performance....
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Giving Productive Feedback

While giving and receiving feedback can be a sensitive process, it is an essential tool when it comes to identifying issues and helping to solve them. It’s not always easy to give, but if it’s done thoughtfully, usefully and with the best of intentions,...
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10 Secrets of Motivational People

Ultimately achieving your goals and remaining motivated during the process is possible. Just follow these real-life strategies from motivational people to help you realise those personal and professional goals.   SET REALISTIC GOALS When your sights...
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Introduction to Competencies

We use competencies to help define what an individual should be doing and how they should go about doing it, to meet the needs of their role. Competencies are based on how individuals carry out the tasks their job involves. This article provides an introduction...
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