Communication Skills

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The Importance of Listening

Listening is a skill that isn’t generally taught but perhaps it should be? This article will help you understand the importance of listening and questioning and how these techniques can help you achieve success in sales and life generally. Questioning...
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Overcoming Objections

Somewhere in the sales process, it is likely that you will face some kind of objection. Here are some tips on how to tackle the challenge of overcoming objections and close the sale!   KEEP CALM An objection should be seen as a challenge and something...
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