Coaching For Improved Performance

In today’s rapidly changing business climate, coaching is one of the most effective methods of enhancing performance. A good coach leads highly productive teams.

What is it all about?

In today’s rapidly changing business climate, coaching is one of the most effective methods of enhancing performance. A good coach leads highly productive teams.

The need to respond to change, to be flexible, to be competi- tive, are ever present for the manager. These factors and in many cases a commitment to the principles for Investors in Peo- ple mean that managers need to be skilled in developing their people and helping them to be as effective as possible. Only a small proportion of training takes place in seminars or on cours- es, the majority should take place in the workplace. This course is designed to help managers fulfil their role as a coach and to more effectively use other training resources available within the organisation.

By the end of the course participants will be able to apply a more systematic approach to developing people.

What will you learn?
  • Fundamentals of Coaching
    • Coaching characteristics
    • Establishing a coaching strategy
  • Coaching diverse employees
    • Personality styles
    • Trust relationships
  • The Coaching Process
    • The coach-employee relationship
    • Objectives, expectations and goals
    • Performance evaluation
  • Communication skills
    • Verbal
    • Non-verbal
    • Questioning and listening
  • Interpersonal meetings
    • Face-to-face meetings
    • Productive confrontations
Who should attend?
Managers and Supervisors who are responsible for develop- ing people in job related skills within the workplace.
How long?

1 Day

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Coaching For Improved Performance
Course Information

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