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Being Assertive in Customer Service Roles
When people are being assertive in customer service roles, the outcome is direct and solution focused....
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Being Assertive in Customer Service Roles
When people are being assertive in customer service... -
Dealing with Stress in Customer Service
Customer service can often be a stressful job. A higher... -
Handling Customer Complaints
When a customer complains, it can be difficult to know...
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