Professional Telephone Techniques
There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient...
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- Advanced Diploma
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- Soft Skills
- Technical Insurance
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Understanding and Maximising Self Confidence
Self confidence is everything; it allows you to make the most of life’s opportunities, face challenges and perform well when you need to.... -
Report Writing
As responsibility and authority gets devolved lower and lower down the organisation, so increasingly are more and more people called upon to... -
Professional Presentation Skills
Presentations are now a routine part of business life but people are often worried or nervous about making them. Whether the delegates are... -
Presenting with Confidence
Delivering a presentation requires skill, professionalism and confidence. Successful presenters can deliver a persuasive and convincing presentation... -
Effective Time Management
Time is a limited and expensive resource, it is irreplaceable and irreversible. In today’s busy business world, it is vital for successful... -
Effective Meeting Skills
A frightening amount of money and human effort is wasted each day in poorly managed meetings. The dilemma is that often (but not always) a... -
Dealing with People and Conflict Situations
Every day we interact with people - family, colleagues and the general public. When things are going well, it's easy to get on with others....
