Professional Telephone Techniques View Details Communication Skills Professional Telephone Techniques There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient...
Understanding and Maximising Self Confidence View Details Communication Skills, Personal Impact and Effectiveness Understanding and Maximising Self Confidence Self confidence is everything; it allows you to make the most of life’s opportunities, face challenges and perform well when you need to....
Report Writing View Details Communication Skills Report Writing As responsibility and authority gets devolved lower and lower down the organisation, so increasingly are more and more people called upon to...
Professional Presentation Skills View Details Communication Skills Professional Presentation Skills Presentations are now a routine part of business life but people are often worried or nervous about making them. Whether the delegates are...
Presenting with Confidence View Details Communication Skills Presenting with Confidence Delivering a presentation requires skill, professionalism and confidence. Successful presenters can deliver a persuasive and convincing presentation...
Effective Time Management View Details Communication Skills Effective Time Management Time is a limited and expensive resource, it is irreplaceable and irreversible. In today’s busy business world, it is vital for successful...
Effective Meeting Skills View Details Communication Skills Effective Meeting Skills A frightening amount of money and human effort is wasted each day in poorly managed meetings. The dilemma is that often (but not always) a...
Dealing with People and Conflict Situations View Details Communication Skills Dealing with People and Conflict Situations Every day we interact with people - family, colleagues and the general public. When things are going well, it's easy to get on with others....