Professional Telephone Techniques View Details Communication Skills Professional Telephone Techniques There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient...
Understanding and Maximising Self Confidence View Details Communication Skills, Personal Impact and Effectiveness Understanding and Maximising Self Confidence Self confidence is everything; it allows you to make the most of life’s opportunities, face challenges and perform well when you need to....
Report Writing View Details Communication Skills Report Writing As responsibility and authority gets devolved lower and lower down the organisation, so increasingly are more and more people called upon to...
Professional Presentation Skills View Details Communication Skills Professional Presentation Skills Presentations are now a routine part of business life but people are often worried or nervous about making them. Whether the delegates are...
Presenting with Confidence View Details Communication Skills Presenting with Confidence Delivering a presentation requires skill, professionalism and confidence. Successful presenters can deliver a persuasive and convincing presentation...
Pitching With Confidence View Details Communication Skills Pitching With Confidence Delivering a pitching requires skill, professionalism and confidence. Successful presenters can deliver a persuasive and convincing presentation...
Effective Time Management View Details Communication Skills Effective Time Management Time is a limited and expensive resource, it is irreplaceable and irreversible. In today’s busy business world, it is vital for successful...
Effective Minute Taking View Details Communication Skills Effective Minute Taking A successful meeting is not only due to the content and decisions made, but also the presence of accurate, concise, easy to understand minutes...