Advanced Presentation Skills
The skills and techniques of the effective presenter can always be refined and developed. The ability to present powerfully and persuasively...
- Business Skills
- Communication Skills
- Customer Service
- Intermediate Technical Insurance
- Introductory Technical Insurance
- Management and Leadership
- Personal Impact and Effectiveness
- Sales and Business Development
- Soft Skills
- Technical Insurance
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Be Assertive
It is important for staff at all levels to think about how they interact with others and particularly about the effects of what they do or... -
Business Networking Skills
How often have you attended a networking event feeling nervous and then come away with no tangible results? The principle reason for the poor... -
Communicating with Confidence
We communicate all the time but we rarely think about it. In-effective communication is a serious personal and organisation- al problem. Through... -
Dealing with People and Conflict Situations
Every day we interact with people - family, colleagues and the general public. When things are going well, it's easy to get on with others.... -
Effective Meeting Skills
A frightening amount of money and human effort is wasted each day in poorly managed meetings. The dilemma is that often (but not always) a... -
Effective Time Management
Time is a limited and expensive resource, it is irreplaceable and irreversible. In today’s busy business world, it is vital for successful... -
Professional Telephone Techniques
There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient...
