Achieving Excellence Academy
Ensure that individuals and teams are equipped with the skills and behaviours necessary in order that we can deliver great customer service.
- Business Skills
- Communication Skills
- Customer Service
- Management and Leadership
- Personal Impact and Effectiveness
- Sales and Business Development
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Customer Care over the Telephone
There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient... -
Exceptional Customer Service
The provision of a reliable and effective customer care service is the lifeblood of every organisation, yet the issues which need to be addressed... -
Selling Through Service
Whether your customer service staff work face-to-face or over the telephone, this course will provide them with a wide range of skills and...
