Achieving Excellence Academy View Details Customer Service Achieving Excellence Academy Ensure that individuals and teams are equipped with the skills and behaviours necessary in order that we can deliver great customer service.
Selling Through Service View Details Customer Service, Sales and Business Development Selling Through Service Whether your customer service staff work face-to-face or over the telephone, this course will provide them with a wide range of skills and...
Exceptional Customer Service View Details Customer Service Exceptional Customer Service The provision of a reliable and effective customer care service is the lifeblood of every organisation, yet the issues which need to be addressed...
Customer Care over the Telephone View Details Customer Service Customer Care over the Telephone There is an increasing need for companies to conduct most of their business over the telephone The ability to project a professional and efficient...