Soft Skills Training

Achieving Excellence Academy

Ensure that individuals and teams are equipped with the skills…

Advanced Presentation Skills

The skills and techniques of the effective presenter can always…

Advanced Selling Skills

Given these increasingly competitive times, we need to be ahead…

Be Assertive

It is important for staff at all levels to think…

Business Development Academy

For all Business Development Managers and Development Underwriters.

Business Networking Skills

How often have you attended a networking event feeling nervous…

Change Management

Managing change successfully is an essential management skills in today’s…

Closing the Sale

Whatever the nature of the sale, there will be a…

Coaching For Improved Performance

In today’s rapidly changing business climate, coaching is one of…

Communicating with Confidence

We communicate all the time but we rarely think about…

Conflict Management

Conflict in the workplace is a key barrier to meeting…

Customer Care over the Telephone

There is an increasing need for companies to conduct most…

Dealing with People and Conflict Situations

Every day we interact with people - family, colleagues and…

Effective Meeting Skills

A frightening amount of money and human effort is wasted…

Effective Time Management

Time is a limited and expensive resource, it is irreplaceable…

Exceptional Customer Service

The provision of a reliable and effective customer care service…

High Performance Leadership Academy

Increase your self-knowledge and levels of Emotional Intelligence. Improve your…

How to Accelerate Growth of your Business Academy

Plan for success. Build the plan. Execute your plan for…

Inspirational Leadership

The majority of employees want to do a good job.…

Introduction to Managing and Supervising

This course is designed for individuals who are looking to…

Introduction to Mentoring

In today’s rapidly changing business climate, coaching is one of…

Key Account Management

The Account Manager not only has to manage the sale,…

Management Development Programme

In an ever-changing and competitive environment, our managers require a…

Managing People – The Essential Skills

This two day course will provide managers with proven techniques…

Negotiating and Influencing Skills

The ability to positively influence and negotiate effectively is needed…

New Business Development

There may have been a time when the world was…

Personal Effectiveness and Time Management

In today’s work environment we are constantly under pressure to…

Presenting with Confidence

Delivering a presentation requires skill, professionalism and confidence. Successful presenters…

Problem Solving and Decision Making

To be successful you need the ability to reach decisions…

Professional Presentation Skills

Presentations are now a routine part of business life but…

Professional Telephone Techniques

There is an increasing need for companies to conduct most…

Recruitment and Selection Interviewing Skills

Recruiting the right people is essential to the successful development…

Report Writing

As responsibility and authority gets devolved lower and lower down…

Selling Through Service

Whether your customer service staff work face-to-face or over the…

Successful Selling Skills

This is the ideal course for those who want to…

Telesales and Cold Calling

This one day sales programme has been designed exclusively for…

Train the Trainer

During this very highly interactive and fast paced course, delegates…

Understanding and Maximising Self Confidence

Self confidence is everything; it allows you to make the…