customer

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5 Essential Customer Service Skills

When working in customer service, there are key skills that any employee should hone to provide the best service possible. It’s far too generic to say that a customer service worker must be a ‘people person’. Take a look at these top tips...
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Selling Through Service

Most companies are focused on trying to retain customers. It’s more expensive to attract new customers to a business, rather than making sure customers who are already interacting with a business carry on doing so. This article will outline how...
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Factors of Exceptional Customer Service

When you have a really good experience with customer service, you tend to talk about it. That’s because it’s easier to encounter poor service than exceptional service. Customers will be much more likely to frequent your business if you offer great...
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