listening skills

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The Importance of Listening

Listening is a skill that isn’t generally taught but perhaps it should be? This article will help you understand the importance of listening and questioning and how these techniques can help you achieve success in sales and life generally. Questioning...
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What is Said and What is Heard?

The Communication Process Listening is the most fundamental component of interpersonal communication skills. Listening is not something that just happens (that is hearing), listening is an active process in which a conscious decision is made to listen...
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