problem solving

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The ‘5 Whys’ Problem Solving Tool

If you have a problem that you can’t seem to get rid of, it may be that there are more complex issues going on. By going for a quick fix, you may solve the initial problem, but not the underlying one. The ‘5 Whys’ is a tool you can use...
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The Role of Mindfulness in the Workplace

Why we should be Present and Mindful “Mindfulness is awareness that arises through paying attention, on purpose, in the present moment, non-judgementally.” Jon Kabat-Zinn If you are present and mindful you can listen actively, not be distracted...
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The Buying and Selling Process

To be successful in sales, we must understand the sales process. We also need to be aware that there is a buying process taking place at the same time. This article will guide you through the stages you need to understand to ensure effectiveness in sales....
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