Online Workshop - Communicating with Confidence: Making an Impact

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  • Venue: Zing 365 Online Centre 23-25 Coldharbour Road Redland BS6 7JT
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Zing 365 Online Workshops – All you need to know

Our online workshops are a digital replica of a traditional training room but without the inconvenience and cost of having to travel. Our expert trainers will deliver the sessions in real-time and just like face-to-face workshops, there will be plenty of activity, information sharing and group discussions to keep you engaged throughout. You will be asked to complete activities before, during and after the workshop to maximise and embed your learning. The session will also be recorded, so you can refresh your knowledge after the event.  

Please book via this event page and we will send you the online workshop login details prior to the event. App downloads will not be required, all you need is the internet and audio to enjoy this interactive learning experience.

Online Workshop Summary 

We communicate all the time but we rarely think about it. Ineffective communication is a serious personal and organisational problem. By understanding how we work, how we communicate and how we come across to other people, we are able to adapt our style to ensure we have a positive impact in all situations. By the end of the course, you will be able to communicate more skillfully with a greater awareness of how to achieve an appropriate impact.

What Will You Learn? 

By the end of this course you will be able to: 

  • Understand good and bad communication
  • Be aware of the barriers to effective communication
  • Appreciate how you communicate and how this comes across to others
  • Identify how to improve your assertiveness and self-confidence 
  • Communicate more effectively on a regular basis
  • Use questioning and listening skills effectively
  • Be more assertive
  • Understand influencing skills 

Workshop Content

During this 90-minute high-impact session, attendees will improve their ability to communicate with others in face-to-face situations and be more assertive. We will utilise the powerful psychometric tool, Insights Discovery, helping you to understand and improve communication and interpersonal dynamics. 

  • The barriers to effective communication
  • The components of excellent communication
  • Understanding how you work, your communication styles using Insights Discovery – a preference based psychometric tool
  • Effective communication skills and how to adapt to connect with others
  • Understanding assertiveness and self-confidence
  • Verbal and non-verbal communication skills
  • Influencing others
  • Body language, tone and verbal skills
  • Active listening skills


“A great workshop that helped me improve my overall communication skills. I learned a lot and I am already putting the new skills into practice – highly recommended”

“I would like to thank you for the wonderful online workshop this morning. I am now more aware of my strengths and how I can improve my assertiveness.  I also realise that I shouldn’t keep comparing myself to my more extrovert colleagues” 

Other workshops to consider 

This course is aimed at those looking for an introductory level leadership course. If you have some experience in leading others, take a look at the other workshops that might be of interest:  

> Stand and Deliver


How can I contact the organiser with any questions?

If there’s something we haven’t included or you’d like to know more about membership, please visit or email us at and we will come back to you within 24 hours.

What’s the refund policy?

You can cancel a booking for an event as a Business, Gold, Silver or Bronze member of Zing365 as follows;

  • Cancel 10 working days or more before the event – You are permitted to transfer to an alternative event as part of your membership sessions. 
  • Cancel less than 10 working days before the event and the event counts as one of your membership sessions. 

No refunds or transfers will be given for non-attendance.    

You can cancel a booking for an event as a fee-paying attendee as follows;

  • Cancel 28+ days before the course – Full refund of course fee or option to transfer to an alternative event
  • Cancel 11-28 days before the course – 75% of course fee will be refunded or option to transfer to an alternative event
  • Cancel 1-10 days before the course – No refund will be permitted and you are unable to transfer to an alternative event 

No refunds or transfers will be given for non-attendance.    

Booking a workshop

There are 6 workshops (Silver) / 365 workshops (Gold) included for FREE as part of a Silver or Gold membership with Zing365. Signup now or continue to book a one off workshop.

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