Summary
Effective communication can benefit every aspect of our life, whether in the workplace, on the domestic front or in our social life. We are naturally social, we have a basic need to interact and be accepted by others, so why do we sometimes miss the mark on these interactions?
This module looks at why we communicate the way we do and why our communication can be ineffective; maybe it ‘falls on deaf ears’ or ‘gets peoples’ backs up’. Once you understand the principles you can monitor your communications and start to apply the appropriate techniques.
This module looks at why we communicate the way we do and why our communication can sometimes be ineffective. Once you understand the principles, you can start to monitor your communication techniques through interactions and start to refine them.
