Summary
This course is designed to give the learner an overview of how claims are handled. It will be of particular use to those new to claims handling or to any other departments or staff who need to learn about the claims process.
By the end of this course you will:
Explain the stages that a claim goes through from notification to settlement
Describe how an insurance contract is made and explain associated documentation
Demonstrate an understanding of how property, motor and liability claims are dealt with
Explain the litigation process
