This module explains the difference between IQ and EI (or EQ). Many people understand the term emotional intelligence, but are unfamiliar on exactly with it means. Delegates will explore the work by Daniel Goleman and recognise the five key domains of emotional intelligence and how it affects them every day, from decision making to communication skills. Delegates will explore practical examples on how to build on existing skills to develop their emotional intelligence and help overcome bias.
Coversure
No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."
GHG Solutions
CCTA
The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."
Protect Commercial
Crawford & Company
Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."
Kentro Capital Limited
The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”
Clarion
Zing365 has been a leading provider of training & development services to the UK insurance market since 2000 and is based in Bristol, England.
