Insurance distribution: Understanding the legal landscape

November 26, 2026

09:30

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Description

The Consumer Insurance (Disclosure and Representations) Act 2012 changed the way insurers and consumers share information – and it has direct implications for brokers. This introductory webinar is designed to give brokers a clear, practical understanding of what CIDRA means in day-to-day client relationships.Over the course of one hour, we’ll explore the purpose of the Act, the key changes it introduced, and the impact on disclosure and misrepresentation in consumer insurance. We’ll also look at what this means for brokers in practice – from explaining responsibilities to clients, to supporting them in providing accurate information, and ensuring fair outcomes in line with regulatory expectations.By the end of the session, you’ll feel more confident in your role under CIDRA 2012 and understand how to help clients avoid pitfalls that could lead to claims disputes.

Objectives

-Understand the purpose of CIDRA 2012 and why it was introduced.-Recognise the key changes CIDRA brought to consumer insurance contracts.-Understand the impact of the Act on brokers’ duties and client relationships.-Be aware of how CIDRA interacts with FCA expectations and fair customer outcomes.-Gain confidence in explaining disclosure responsibilities to clients