This module explores how communication is the key to any situation that a professional finds themselves in. There may also be situations where a difficult situation arises and you’re the one who needs to take control.
This module explores the barriers of communication and how it can cause frustration with the other party, before discovering techniques to overcome those barriers.
Finally, delegates will understand what it means to be assertive, when it is required and how to assert themselves effectively.
Coversure
No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."
GHG Solutions
CCTA
The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."
Protect Commercial
Crawford & Company
Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."
Kentro Capital Limited
The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”
Clarion
Zing365 has been a leading provider of training & development services to the UK insurance market since 2000 and is based in Bristol, England.
