Delegated Authority

Description

This module provides a detailed understanding of the delegation process in claims management. The session focuses on the principles and practices of delegated authority, exploring how insurers entrust third parties with claims handling responsibilities. Participants will learn about compliance, monitoring, and performance management to ensure effective oversight and control.

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Understand the concept and structure of claims delegated authority
Identify the responsibilities of each party of the arrangement
Recognise how adherence to the delegated authority is achieved

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Coversure

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No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."

GHG Solutions

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CCTA

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The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."

Protect Commercial

“The mentorship and guidance throughout the process was invaluable and we highly recommend their services and look forward to working on future projects together.”

Crawford & Company

"We have all managed to improve our approach to our individual brokers and markets, all seeing successes.

Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."

Kentro Capital Limited

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The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”

Clarion

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Description

"We have been working with Zing365 over the last couple of months on building our new learning platform, they have been extremely accommodating – working with us to constantly move the project forward."

"The team have been incredibly accommodating, consistently driving the project forward with a collaborative and solutions-focused approach.

"When it came to finding the right L&D platform for our organisation, the Zing365 platform stood out from all other providers and met all our needs in terms of functionality, features and benefits."

"We have been working with Matt & Zing 365 for some time now and they are our preferred training provider.

“The mentorship and guidance throughout the process was invaluable and we highly recommend their services and look forward to working on future projects together.”

"We have all managed to improve our approach to our individual brokers and markets, all seeing successes.

"It’s always a pleasure working with Michelle, incredibly prompt replies, helpful progress reports and structured responses to keep us updated on concurrent projects and training sessions.

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