Claims Academy Programme Level 1 - Introduction

Our claims courses have been designed specifically for claims professionals at all career levels. All topics can be taken as standalone courses or as modules within our recommended programmes.

"Very informative session that certainly gives food for thought. I look forward to further sessions on this subject to expand knowledge base. Well delivered."

"Informative and well-presented training session. Really helped with focusing on how to present to different audiences and their needs."

"Definitely a very interesting course and I will be revisiting the content to help me to be aware of how this will benefit my job role and myself personally."

"I found the presentation well-presented and engaging, with good visual content. The element of participation kept it engaging and led to good conversation points."

"An informative and enjoyable session which promotes thought and consideration of the impact on leadership and business culture."

"A well-paced informative session that it may be useful to view again as there will be other bits I may have missed whilst writing copious notes!"

The Claim Journey

Course Details

Managing Stakeholders

Course Details

Claims Market Place

Course Details

Dealing with Conflict

Course Details

Errors & Omissions

Course Details

Professional Behaviours

Course Details

Questioning Skills

Course Details

Introduction to Insurance

Course Details

Negotiation Skills

Course Details

Insurance Regulation

Course Details

Delegated Authority

Course Details

Insurance Principles

Course Details

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We also deliver these topics as live, trainer-led training, either online or in person at your offices.

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Claims Academy Programme Level 1 - Introduction

"Very informative session that certainly gives food for thought. I look forward to further sessions on this subject to expand knowledge base. Well delivered."

"Informative and well-presented training session. Really helped with focusing on how to present to different audiences and their needs."

"Definitely a very interesting course and I will be revisiting the content to help me to be aware of how this will benefit my job role and myself personally."

"I found the presentation well-presented and engaging, with good visual content. The element of participation kept it engaging and led to good conversation points."

"An informative and enjoyable session which promotes thought and consideration of the impact on leadership and business culture."

"A well-paced informative session that it may be useful to view again as there will be other bits I may have missed whilst writing copious notes!"

The Claim Journey

Managing Stakeholders

Claims Market Place

Dealing with Conflict

Errors & Omissions

Professional Behaviours

Questioning Skills

Introduction to Insurance

Negotiation Skills

Insurance Regulation

Delegated Authority

Insurance Principles

Prefer live, trainer-led training?

Website

E-learning content

Connect

Claims Academy Programme Level 1 - Introduction

"Very informative session that certainly gives food for thought. I look forward to further sessions on this subject to expand knowledge base. Well delivered."

"Informative and well-presented training session. Really helped with focusing on how to present to different audiences and their needs."

"Definitely a very interesting course and I will be revisiting the content to help me to be aware of how this will benefit my job role and myself personally."

"I found the presentation well-presented and engaging, with good visual content. The element of participation kept it engaging and led to good conversation points."

"An informative and enjoyable session which promotes thought and consideration of the impact on leadership and business culture."

"A well-paced informative session that it may be useful to view again as there will be other bits I may have missed whilst writing copious notes!"

The Claim Journey

Managing Stakeholders

Claims Market Place

Dealing with Conflict

Errors & Omissions

Professional Behaviours

Questioning Skills

Introduction to Insurance

Negotiation Skills

Insurance Regulation

Delegated Authority

Insurance Principles

Prefer live, trainer-led training?

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E-learning content

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