This module focuses on understanding and using Emotional Intelligence (EI) as an important aspect of the managers role in the workplace. As a key EI facet, we will also develop assertiveness and influencing skills for successful.
The course will focus on communication, and the kay factors to successful communication in a managerial role. It will help participants understand the wide range of preferences and skills of self and others and how to utilise these effectively in the workplace.
Coversure
No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."
GHG Solutions
CCTA
The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."
Protect Commercial
Crawford & Company
Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."
Kentro Capital Limited
The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”
Clarion
Zing365 has been a leading provider of training & development services to the UK insurance market since 2000 and is based in Bristol, England.
