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Details

Credits CPD:
Course Length:

Description

This module equips participants with essential knowledge to meet regulatory expectations and maintain high standards in business interactions. Attendees will learn to identify the expectations set by regulatory bodies and recognize professional communication styles, including understanding the communication styles of others.

The course emphasizes understanding personal and professional boundaries, enabling participants to approach business interactions with professionalism and respect.

Objectives

  • Identify the expectations set out by regulatory bodies
  • Recognise processional communication styles whilst recognising the communication style of others
  • Understand your boundaries and the boundaries of others to approach business interactions with professionalism

"We have been working with Zing365 over the last couple of months on building our new learning platform, they have been extremely accommodating – working with us to constantly move the project forward."

Coversure

"The team have been incredibly accommodating, consistently driving the project forward with a collaborative and solutions-focused approach.

No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."

GHG Solutions

"When it came to finding the right L&D platform for our organisation, the Zing365 platform stood out from all other providers and met all our needs in terms of functionality, features and benefits."

CCTA

"We have been working with Matt & Zing 365 for some time now and they are our preferred training provider.

The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."

Protect Commercial

“The mentorship and guidance throughout the process was invaluable and we highly recommend their services and look forward to working on future projects together.”

Crawford & Company

"We have all managed to improve our approach to our individual brokers and markets, all seeing successes.

Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."

Kentro Capital Limited

"It’s always a pleasure working with Michelle, incredibly prompt replies, helpful progress reports and structured responses to keep us updated on concurrent projects and training sessions.

The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”

Clarion

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