This course is designed to enhance the inquiry and information-gathering abilities of insurance claims professionals. The session focuses on developing effective questioning techniques, understanding the purpose and types of questions, and improving active listening skills.
Participants will learn how to use questions to gather accurate information, clarify details, and facilitate effective communication. This course aims to improve the efficiency and effectiveness of claims investigations and interactions.
Coversure
No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."
GHG Solutions
CCTA
The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."
Protect Commercial
Crawford & Company
Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."
Kentro Capital Limited
The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”
Clarion
Zing365 has been a leading provider of training & development services to the UK insurance market since 2000 and is based in Bristol, England.
