The IDD set out requirements for insurance intermediaries to have a comprehensive understanding of the insurance products they sell, including their features, terms and conditions. In this webinar we cover some of the fundamentals of general insurance policy terms and conditions, emphasising their significance in the insurance industry. Why we have these minimum knowledge requirements around them as well as the legal and regulatory framework, with a focus on effective client communication.
-Increased understanding of why there is a minimum knowledge requirement around product policy terms and conditions-Understand the need for effective communication skills for explaining policies to clients transparently through adopting good practices