Aspiring Managers Programme

This module focuses on developing effective communication skills across a variety of mediums. It will also help you to have a positive awareness of your own personality and the impact you have on others.

Not all conversations can be positive, and this module will help you prepare for challenging conversations, resolve any conflict and achieve a great outcome for both parties.

Objectives

• Understanding assertiveness
• Recognising the skills and reasons to be assertive
• Build a variety of techniques to communicate more assertively and clearly
• Become more confident to deal with conversations that are challenging
• Understand how to give effective feedback

This module looks at ways and strategies to build an effective team, creating a culture of team working, participation and strong team relationships.

As a result of participating in this workshop, delegates will develop the skills needed to recognise both their personal strengths and weaknesses and those of their wider team. Effective teams work together to share goals and vision and success. This module develops the leader’s capability in doing this.

Objectives

• Identify individual and team’s skills and attributes
• Understand how to develop a high performing team
• Identify your management style and delegate effectively
• Identify action for enhancing your team’s relationships
• Develop a strategy to create an effective team

The course will explore a coaching framework to recognise how it will support the coaching conversation.

Coaching conversations support an open and high-performance culture, encouraging development between managers and employees.

Coaching conversations can empower employees to take responsibility for their own progress and development.

Objectives

• Demonstrate the use of the essential skills for workplace coaching
• Be able to prepare and conduct effective coaching sessions with others
• Use a structured coaching model
• Practice the skills required

This module focuses on understanding and using Emotional Intelligence (EI) as an important aspect of the managers role in the workplace. As a key EI facet, we will also develop assertiveness and influencing skills for successful.

The course will focus on communication, and the kay factors to successful communication in a managerial role. It will help participants understand the wide range of preferences and skills of self and others and how to utilise these effectively in the workplace.

Objectives

• Specify the five characteristics of emotional intelligence
• Explain the importance of emotional intelligence for individuals and in leadership
• Develop skills to improve your emotional intelligence
• Recognise communication preferences of self and others and adapt to be more effective
• Build confidence and improve impact when interacting with others

Each person you meet is unique. They bring different styles, needs and expectations. In these differences lie great strength!

Using the Insights Discovery workshop will allow individuals and the team to understand and appreciate these differences. By understanding more about yourself, about others and how to bring together and build upon those different strengths, we can help you to achieve organisational, team and personal goals.

This fast-paced, interactive and fun session will help you understand and improve the communication and interpersonal dynamics within your team.

Objectives

• Understand your personal style and how you may be seen by others
• Recognise your strength and understand how you can utilise them to be more effective
• Recognise others’ behavioural styles and learn how to respond to their needs
• Identify how adapt your behaviour to build relationships & influence others

This module explores how we can plan and implement change in a managed and sustainable way.

The programme will look at planning for change and then how we plan to roll out and implement the change.

The session will look at the typical difficulties and challenges created by change and how we can deliver in a positive and effective manner.

Objectives

• Understand the key elements of effective change programmes
• Recognise the ‘Change Curve’ and how to coach team members through the change
• Recognise your roles and responsibilities as a leader when implementing effective change initiatives
• Identify the fundamentals of drawing up change
• Guide the team to enable change champions

This module will help participants develop their skills and techniques to become more effective negotiators with improved confidence and results.

It aims to change attitudes and behaviours when it comes to influencing and persuading others, resulting in negotiating effectively and competently.

It will allow delegates to prepare and execute effective negotiations by following tried and tested methods and skills. The session will look at both internal and external negotiation scenarios.

Objectives

• Define and understanding your negotiation style
• Adjust your negotiation style based on the situation
• Understand the needs and interests of all parties involved
• Direct negotiations towards the desired outcome
• Conduct negotiations with confidence
• Build Rapport and improve relationships

Decision making and problem solving is often seen as a learned skills and often it’s just a case of using a structured approach and allowing our brain to utilise different techniques.

This session is designed to help create a structured approach to problem solving and decision making that we all have ability to use.

The course aims to enhance the appreciation of problem solving and decision making techniques so that learners can approach the problem creatively with a flexible approach to applying them in the workplace.

Objectives

• Describe the key elements in effective problem solving and decision making
• Select and use practical tools for defining, clarifying and decision making
• Daw on a range of interpersonal skills and techniques to promote effective group conduct
• Create and implement a personal action plan to enhance the effectiveness of their
• orkplace problem solving and decision making as a manager