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Modules

Effective Communication & Influencing

Description

This module focuses on developing effective communication and influencing skills of managers.It will show how to be more confident communicators and influence others, with greater skill and confidence. It will also help them to have a positive awareness of their own personality and their impact on others.

Objectives

  • Be confidence, clear and assertive in day-to-day communication
  • Recognise the benefits of successfully influencing people
  • Identify the difference between passive, assertive and aggressive behaviour
  • Demonstrate proactive communication
Leadership in Practice

Description

This module is focused on your role as an effective leader. We’ll review leadership in practice and identify / review your personal leadership styles and how different styles will have an impact on your team.

We’ll also look at the difference between leadership and management and help you gain a thorough understanding of the roles, qualities and requirements of effective leaders and how to get the maximum commitment from others.

The session has a very practical focus making it easy for managers to put things into practice and good effect back in the workplace as they develop and use skills and techniques to maximise the benefits of effective leadership in practice.

*There is an additional cost for having full Insights Discovery© profiles. Profiles will need to be completed to run this course.

Objectives

  • Identify the key attributes and behaviours of successful managers and leaders
  • Understanding the difference between leadership and management
  • Recognise the principles of Action Centred Leadership
  • Identify their individual preferred leadership style
  • Adapt your own preferred leadership style to meet requirements of the situation
Leading through Change

Description

Ask anyone what causes them the most unease at work, and change will be in the top 3 concerns. This programme has been designed to ensure that you have the core understanding of managing change within your team and your organisation.

We will navigate the complexities in communicating and gaining buy-in to change to help avoid common pitfalls and explore the necessity to balance one’s focus between the ‘change’ and the transition teams will experience through the change process.

Objectives•Recognise change methodologies for use in best practice change projects•Examine the psychological needs of team members during change •Prioritise the right areas when leading change initiatives •Reflect on strengths and development areas in leading change •Create meaningful action plans to improve change outcomes[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]

Persuasive Presentations

Description

This session will equip participants with the personal skills, confidence and practical techniques to deliver presentations that are professional, compelling and authentic. While best practice techniques will be explored, the emphasis will be on how individuals can enhance their own personal styles and traits to best effect and therefore appeal to the widest range of audiences.

The module can focus on the type of presentations that leaders are likely to do and their audiences – e.g. internal presentations to The Exec/Board, Peers or team members or external parties (clients, partner organisations etc.).

Objectives

  • Understand how to effectively prepare a presentation
  • Recognise ways to engage the audience
  • Manage time when presenting
  • Maximise your personal impact
  • Know how to effectively use and manage notes, handouts and visual aids
Problem Solving & Decision Making

Description

This practical and participative module is suitable for managers who are involved in identifying, clarifying and solving organisational problems and need to have access both to a range of practical tools and techniques and interpersonal skills that will maximise effectiveness.

Problem solving and decision making is central to the management role. Problem solving is are often seen as a learned skills and often it’s just a case of using a structured approach and allowing our brain to utilise different techniques.

This session is designed to help create a structured approach to problem solving and decision making for managers. That we all have the ability to use.

Objectives

  • Describe the key elements in effective problem solving and decision making
  • Select and use practical tools for defining, clarifying and decision making
  • Draw on a range of interpersonal skills and techniques to promote effective group conduct
  • Create and implement a personal action plan to enhance the effectiveness and workplace problem solving and decision making as a manager
Project Management

Description

This module session is designed for managers and those involved in business projects as a manager, project leader or as part of a project team.

The course is tailored to reflect the types of business projects that delegates get involved in as a manager in your organisation. It will reflect their experience in being involved in or running projects.

The session has a very practical focus making it easy for managers to put things into practice and good effect back in the workplace as they develop and use processes, skills and tools to successfully manage projects.

Objectives

  • Identify key challenges raised in managing projects
  • Develop and manage project plans, identifying preventative and contingent actions
  • Develop effective reporting and tracking processes
  • Monitor project implementation and manage changes
  • Recognise how to control and report on a project
  • Understand how to effectively close a project
Self-Awareness & Coaching Others

Description

Using the Insights Discovery model, the course will allow leaders to learn more about themselves and their teams to appreciate similarities, differences and team dynamics. The Insight findings will inform the learner and enable this module to support the development of enhanced coaching skills.

The TGROW model will form the framework of the coaching conversation with the emphasis being on setting clear goals and outcomes and robust action plans to achieve success.

*There is an additional cost for having full Insights Discovery© profiles. Profiles will need to be completed to run this course if haven't already been completed.

Objectives

  • Identify Insights© behavioural types, appreciation differences and similarities
  • Recognise your preferences, strengths and development areas
  • Create an action plan to become a more effective leader
  • Understand how the TGROW model works, and how to use in coaching conversations
Strategic Thinking & Leadership

Description

This module will help leaders contribute to the strategic thinking and/or direction of their department, division, or the organisation.

This module will give delegates an insight into strategic thinking and the process of strategic planning.It will look at critical success factors that drive the long-term success of an organisation. It will enable them, as manages, to use a range of practical tools and techniques to increase their ability to think strategically and also contribute to discussions on strategy and to scope strategic plans.

The focus will be on strategic thinking as a manager and in using a range of tools for effective strategic thinking and planning.

Objectives

  • Describe the ingredients of strategic planning and management
  • Undertake a strategic review pertinent to their part of the organisation
  • Assess strategic business options and develop a business case for their chosen strategy
  • Translate their chosen strategy into a strategic plan
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Coversure

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"The team have been incredibly accommodating, consistently driving the project forward with a collaborative and solutions-focused approach.

No request was ever too much, and they made a genuine effort to involve my colleague and myself at every stage of the process."

GHG Solutions

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CCTA

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"We have been working with Matt & Zing 365 for some time now and they are our preferred training provider.

The quality of material and content is excellent, and the delivery of the training by Matt is the best I have ever seen in a training environment."

Protect Commercial

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“The mentorship and guidance throughout the process was invaluable and we highly recommend their services and look forward to working on future projects together.”

Crawford & Company

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"We have all managed to improve our approach to our individual brokers and markets, all seeing successes.

Matt also did a follow up meeting with the team which allowed us to ask any questions on things that may not have gone as expected and, from that, we managed to improve yet again."

Kentro Capital Limited

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"It’s always a pleasure working with Michelle, incredibly prompt replies, helpful progress reports and structured responses to keep us updated on concurrent projects and training sessions.

The trainer (Bernie) always gets very good reviews and I still remember her training years after attending.”

Clarion

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"Zing365 demonstrated a strong understanding of how learning content needs to function within corporate systems."

Howden Insurance Brokers

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"Each module working exactly as expected on the first attempt."

Jensten Insurance Brokers

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"They enabled us to integrate their content seamlessly into our learning tools and even helped by adding the JavaScript required for our completion-tracking."

AXA Ignition NBS

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