Summary
This coaching development is delivered through an interactive and highly participative methodology. The pace and intensity of delivery varies according to the experience and level of the participants.
The participants will gain a deeper insight into their own personal strengths and become aware of how they impact and influence others. They will be introduced to a coaching framework and appreciate how this will support the conversation with the coachee.
Coaching conversations support a more open culture encouraging development conversations amongst managers and employees. Coaching conversations can empower employees to take responsibility for their own progress and development.
What we will cover
What is coaching and how can we apply it?
- The aims and benefits of coaching
- Opportunities to coach
- The role and characteristics of the coach
- How coaching compares to our day-to-day roles
Essential coaching skills
- Identifying the coachee’s real needs and issues
- Creating engagement and commitment
- Offering and receiving feedback
- Questioning skills and funnelling
- Listening skills
- Encouraging the coachee to take ownership
Coaching methods
- The GROW coaching model
- The coaching contract and boundaries needed
- Agreeing short and long term outcomes
- Maintaining confidentiality
Coaching styles
- Building rapport and a supportive coaching environment
Balancing the need for ‘support’ and ‘challenge’
Developing flexibility – our range of coaching and influencing styles
Use instructional/behavioural coaching models
By the end of this course you will:
Understand the role of the coach and the benefits of effective workplace coaching
Understand and be able to use the essential skills of workplace coaching
Be able to prepare for, and conduct, effective coaching sessions for others
Be able to use a structured coaching model
Be able to address a range of performance/competence issues encountered in the workplace
