Sitemap
Pages
Posts by category
Course Categories
- Broker and Underwriter Programmes
- Broker Programmes
- Business Development Programme
- Business Skills
- Business Skills and Professional Development
- CII Exam Support
- Claims Academy Programmes
- Coaching and Mentoring
- Communication Skills
- Compliance
- Compliance (Financial Services)
- Diversity & Inclusion
- e-Learning
- Effective Team Member Skills
- Environmental, Social & Governance ESG
- Equality, Diversity & Inclusion
- Executive Coaching and Mentoring
- Insights Discovery
- Instructor-led
- Insurance
- Insurance
- Insurance - Claims
- Insurance - Commercial
- Insurance - Law
- Insurance - Markets
- Insurance - Other
- Insurance - Personal Lines
- Insurance Distribution Directive (IDD)
- Insurer / Underwriter Programmes
- Leadership and Management Business Skills
- Leadership and Management eLearning
- Leadership and Management Instructor-led
- Leadership and Management Programmes
- Leadership and Team Skills
- Level 1 – Trainee (3 months)
- Level 2 – Intermediate (9 months)
- Level 3 – Advanced (2 years)
- Managing Clients & Prospects Remotely
- Managing Teams & People Remotely
- Managing Yourself when Working Remotely
- Microsoft Office
- New Starter Insurance Training Programme
- Professional Development
- Psychometric Tools
- Remote Working
- Sales & Business Development
- Technical Courses
Courses
- Display Screen Equipment (DSE)
- Time Management
- Sexual Harassment Prevention Training
- Doing the Right Thing: A Guide to Good Business Ethics
- Health and Safety
- Time Management Essentials
- Motivating Your Team
- How to Have a Difficult Conversation
- How to Avoid Bias in Talent Recruiting and Retention
- A Step-By-Step Guide to Problem Solving
- UK General Data Protection Regulation
- Presenting With Confidence
- Effective Time Management
- New Business Development
- Client Management and Cross Selling
- Planning For Success
- ESG Frameworks and Strategies
- Your Role within ESG
- Writing for Business Essentials
- Workplace Wellbeing
- Working Across Cultures
- Workplace Communication Basics
- Why is ESG Important?
- What is ESG?
- Wellbeing Tips
- Virtual Meetings are here to stay – make them productive
- Understanding Financial Statements & Company Account
- Unconcious Bias
- The Senior Managers and Certification Regime
- The Future of ESG
- Telephone Etiquette
- SM&CR - Conduct Rules for Senior Managers
- SM&CR - Conduct Rules for Managers
- Selling Over the Telephone
- Sales and Business Development
- Reinsurance
- Regulation and the London Market
- Property Insurance (Commercial/Consumer)
- Project Management 101
- Property Insurance
- Professional Indemnity Insurance Introduction - Part 2
- Professional Indemnity Insurance Introduction - Part 1
- Project Management
- Professional Indemnity Insurance - Introduction
- Professional Indemnity
- Professional Behaviours
- Proactive Trader
- Presenting and Communicating with Confidence
- Presentation Skills
- PowerPoint - Intermediate
- PowerPoint - Foundation
- PowerPoint - Advanced
- Personal Taxation
- Personal Impact & Assertiveness
- Personal Branding & Building Impact
- Personal Effectiveness
- Performance Management
- Pension Benefits 2021
- Online Security Fundamentals
- Motor Fleet
- Microsoft Word - Intermediate
- Mastering Remote Leadership
- Managing Ethics
- Managing Performance
- Managing Hybrid Teams
- Managing Change
- Managing a Team
- Maintaining Relationships & Customer Service Levels
- Managing & Influencing Stakeholders
- Maintaining Relationships & Customer Service
- M96 - Liability Insurance
- M94 - Motor Insurance
- M93 - Commercial Property & Business Interruption Insurances
- M92 - Insurance Business and Finance or 530 - Economics and Business
- M92 – Business & Finance
- M86 - Personal Insurances
- M85 - Claims Practice
- M81 - Insurance Broking Practice
- M80 - Underwriting Practice
- M67 - Fundamentals of Risk Management
- M21 - Commercial Insurance Contract Wording
- M05 - Insurance Law
- London Insurance Market & Placing Business at Lloyd's
- Lloyd’s and the London Market
- Level 7 Certificate in Executive Coaching & Mentoring
- Liability Insurance
- Level 7 Certificate in Executive and Senior Level Coaches and Mentors
- Level 5 Certificate in Effective Coaching and Mentoring
- Level 5 Certificate in Leadership & Management
- Level 5 Award in Leadership & Management
- Level 4 Certificate in Leadership & Management
- Level 4 Award in Leadership & Management
- Level 3 Diploma in Leadership & Management
- Level 3 Certificate in Principles of Leadership & Management
- Level 3 Certificate in Mentoring
- Level 3 Certificate in Coaching
- Level 3 Certificate in Leadership & Management
- Level 3 Award in Leadership & Management
- Level 2 Certificate in Leadership and Team Skills
- Level 2 Award in Leadership and Team Skills
- Level 2 Award in Effective Team Member Skills
- Leading with Emotional Intelligence
- Leadership in Practice
- Law & Liability
- Key Skills to Manage Remote Teams
- Journey of a Claim (incl. reserving)
- Introduction to the Insurance Industry
- Introduction to Trading
- Introduction to Insurance
- Introduction to Commercial Motor, Fleet and Motor Trade Insurance
- Intro to Insurance
- Insurance Principles and Risk
- Insights Discovery
- Influencing & Networking
- Incorporating Equality Diversity & Inclusion into Recruitment
- Inclusion and Fairness in a Hybrid World
- Influencing & Managing Stakeholders
- IF8 - Packaged Commercial Insurance
- IF7 - Healthcare Insurance Products
- IF6 - Household Insurance Products
- IF5 - Motor Insurance Products
- IF3 - Insurance Underwriting Process
- IF2 - General Insurance Business
- IF11 - Introduction to Risk Management
- IF10 - Insurance Broking Fundamentals
- How to Conduct an Effective Job Interview
- Handling Injury Claims – Introduction
- Guide to Negotiation and Persuasion
- Giving Effective Feedback
- General Risk Management and Contingency Planning
- General Data Protection Regulation - A Practical Guide for Data Processors
- Financial Services – Specialist Investments 2021
- Financial Services – Protection 2021
- Financial Services – Personal Taxation 2021
- Financial Crime Awareness
- FCA Consumer Duty of Care
- Excel - Intermediate
- Excel - Foundation
- ESG Ratings, Reports and Regulators
- Excel - Advanced
- ESG Benefits to Business
- ESG Key Factors & Concepts
- Equality, Diversity, Inclusion and Unconscious Bias
- Equality Act 2010
- Emotional Intelligence & Bias
- Emotional Intelligence & Assertiveness
- Emerging Claims Risks
- Directors and Officers Liability Insurance
- Directors and Officers (including Employment Practices Liability) - Intermediate
- Develop a Thriving Team
- Difficult Conversations
- Dealing with Stress, Pressure, and Burnout
- Delegated Authority
- Data Security
- Cyber Liability Insurance
- Cyber
- Customer Communication Essentials
- Customer Service in a Diverse Society
- Customer Relationships
- Customer Care
- Creating and Delivering Business Presentations
- Cost Benefit Analysis
- Contract Works – Contract Conditions
- Contractors’ All Risk
- Contract Works – Introduction
- Contract Directors and Officers Liability Insurance
- Consultancy Skill
- Complaint Handling in a Regulated Environment Level 5 Certificate in Leadership & Management
- Communication and Assertiveness
- Commercial Property
- Combined & Commercial Package Insurance
- Coaching & Mentoring
- Coaching for Managers
- Claims Market Place
- Claims Handling - Introduction
- Claims & Functions
- Claims Handling
- Change Management
- Casualty Insurance
- Case Study: Commercial Insurance - Transport and Distribution
- Case Study: Commercial Insurance - Manufacturing Industry
- Case Study - Commercial Insurance - Retail Risk
- Career Development
- Business Writing Basics
- Business Writing - Advanced
- Business Interruption Insurance - Intermediate
- Business Development & Prospecting
- Building Effective Teams
- Building Resilience & Mental Toughness
- Building Strategic Broker Relationships
- Budgeting
- Being Authentic
- Assertiveness
- Assertiveness & Self Confidence
- Assertiveness & Personal Impact
- An Introduction to Hybrid Working
- Applied Principles & Practices of Insurance
- Agency Law - Introduction
- Account Handler Skills
- Account Executive Skills
- A Guide to Mentoring Others
- A Guide to Workplace Integrity
- A Guide to Effective Meetings
- A Blueprint for Effective Workplace Leadership
- Resolving Conflict
- 5 Leadership Styles to Influence a Team
- Diversity Basics: Taking Action
- Diversity Basics: Foundations
- Cultivating Diversity, Inclusion, and Belonging at Work
- Presenting with Confidence
- Problem Solving & Decision Making
- Negotiation Skills
- Time Management
- Running An Effective Hybrid Meeting
- IF9 - Customer Service in Insurance
- IF4 - Insurance Claims Handling Process
- IF1 - Insurance, Legal & Regulatory
- Yacht and Small Craft Insurance
- Wedding Insurance
- Warehousing
- Vulnerable Customers
- UK General Insurance Market Bodies
- UK Financial Sanctions Regime
- Treating Customers Fairly
- Travel Insurance
- The Modern Slavery Act 2015
- The Insurance Distribution Directive
- The Insurance Conduct of Business Sourcebook (ICOBS) - Introduction
- The Insurance Broker
- The Insurance Act 2015
- The Enterprise Act 2016
- Terrorism
- Sprinkler Leakage Insurance
- SM&CR - Staff Conduct Rules
- Risk Management and Contingency Planning
- Risk Management – Introduction
- Reinsurance – Introduction
- Regulation of the Travel Insurance Industry - Reference Information
- Public Liability Policy Cover
- Public Liability - Underwriting
- Public and Private Hire
- Property Surveying - Introduction
- Property Owners
- Property Claims - Introduction
- Professional Indemnity - How Legal Liability Arises
- Product Liability – Introduction
- Product Liability - Policy Cover
- Private Motor Underwriting – Introduction
- Private Motor Insurance - Non Standard Risks
- Private Motor Insurance - Introduction
- Private Medical Insurance - Introduction
- Principles of Insurance - Intermediate
- Principles of Insurance
- Pet Horse and Pony Insurance
- Personal Accident Insurance – Introduction
- Payment Protection Insurance
- Payment Card Data Security
- Non Standard Home Insurance – Physical Rating Factors
- Non Standard Home Insurance – Moral Rating Factors
- Motorcycle Insurance - Introduction
- Motor Trade Introduction
- Motor Legal Expenses
- Motor Insurance Legislation
- Motor Insurance
- Motor Fleet Insurance - Underwriting and Pricing
- Motor Fleet Insurance - Introduction
- Motor Claims
- Money Laundering
- Marine Cargo
- Loss Adjusting
- Liabilities to the Public and Customers
- Household Liability Insurance
- Household Legal Expenses
- Household Insurance - Introduction
- Hotel Insurance
- History of Lloyd's and the London Market
- Group Personal Accident – Policy Cover
- Goods in Transit Insurance
- General Insurance Market
- GAP Insurance
- Future of Regulation
- Freight Liability Insurance - Introduction
- Fraud and Fraudulent Claims
- Financial Conduct Authority - Whistleblowing
- Financial Conduct Authority - The Role and Responsibilities of Approved Persons
- Financial Conduct Authority - Introduction to Regulation of the General Insurance Industry
- Financial Conduct Authority - Contract Certainty
- Financial Conduct Authority - Conflicts of Interest
- Financial Conduct Authority - Conduct Risk
- Financial Conduct Authority - Client Money
- Fidelity Guarantee
- Farm Insurance
- Environmental Risk Management
- English Legal System
- Engineering Insurance
- Employment Practices Liability Insurance
- Employers Liability Legislation - Intermediate
- Employers' Liability - Introduction
- Dealing with Challenging Customers
- Data Protection Act
- Contract Law - Introduction
- Consumer Insurance (Disclosure and Representations) Act 2012
- Complaint Handling in a Regulated Environment
- Commercial Vehicle Insurance - Introduction
- Commercial Vehicle - Underwriting
- Commercial Packages
- Commercial Legal Expenses
- Claims Litigation
- Church Insurance
- Care Home Insurance
- Caravan Insurance
- Bribery Act 2010
- Blocks of Flats Insurance
- Business Interruption - Underwriting
- Business Interruption Insurance - Introduction
- Business Interruption
- Aviation
- Influencing Skills