Coaching & Mentoring

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This coaching development is delivered through an interactive and highly participative methodology. The pace and intensity of delivery varies according to the experience and level of the participants.

The participants will gain a deeper insight into their own personal strengths and become aware of how they impact and influence others. They will be introduced to a coaching framework and appreciate how this will support the conversation with the coachee.

Coaching conversations support a more open culture encouraging development conversations amongst managers and employees. Coaching conversations can empower employees to take responsibility for their own progress and development.

What we will cover

What is coaching and how can we apply it?

  • The aims and benefits of coaching
  • Opportunities to coach
  • The role and characteristics of the coach
  • How coaching compares to our day-to-day roles

Essential coaching skills

  • Identifying the coachee’s real needs and issues
  • Creating engagement and commitment
  • Offering and receiving feedback
  • Questioning skills and funnelling
  • Listening skills
  • Encouraging the coachee to take ownership

Coaching methods

  • The GROW coaching model
  • The coaching contract and boundaries needed
  • Agreeing short and long term outcomes
  • Maintaining confidentiality

Coaching styles

  • Building rapport and a supportive coaching environment
  • Balancing the need for ‘support’ and ‘challenge’
  • Developing flexibility – our range of coaching and influencing styles
  • Use instructional/behavioural coaching models
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By the end of this course you will:

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Understand the role of the coach and the benefits of effective workplace coaching

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Understand and be able to use the essential skills of workplace coaching

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Be able to prepare for, and conduct, effective coaching sessions for others

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Be able to use a structured coaching model

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Be able to address a range of performance/competence issues encountered in the workplace

Make an enquiry

Ready to book? Simply complete the form with your details and we will contact you about the next available dates.

If you require further advice on the suitability of this course, please call our experts on 0117 248 2731

APCC Affiliate
ilm approved

Ready to change the way you work?