Summary The global pandemic challenged the status quo. Business priorities and processes changed overnight. Many of us didn’t even have time to think about the change instead we were forced to adopt it. The global pandemic accelerated the need for a different way...
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary In a world where we are all under pressure to achieve more with less resilience is crucial. This workshop takes resilience further and looks at our ability to deal with stress, keep going in the face of challenge, manage our own emotions and interact...
Summary The global pandemic challenged the status quo. Business priorities and processes changed overnight. Many of us didn’t even have time to think about the change instead we were forced to adopt it. This accelerated the need for a different way of working and...
Summary With many teams now based across wide geographical areas and given the rise of flexible and home-based working, managing a remote or virtual team is a challenge that managers are increasingly likely to face and it calls for an adjustment of traditional...
Summary Customer Service is about providing an efficient, effective and engaging level of service that surpasses expectations where possible and supports them in their queries, questions and endeavours. It has been found that UK Businesses lose £37 Billion per year...
Summary At the heart of managing change successfully, is the ability to manage and influence stakeholders successfully, whether they are your clients, leaders, external partners or suppliers. This workshop will help delegates to understand how to manage...
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary This overview for this course is not currently available online - but it's coming soon! Please get in touch using the form below for more information or to book this course.
Summary Understanding how you can manage your day and complete your tasks is a key skill in today’s multifaceted world of work. There is change almost everyday and this can be unsettling for some. Managing yourself has never been more important and identifying your...
Summary Individuals who are required to produce and deliver presentations to others to any size of audience. This highly participative workshop is designed to enable delegates to project a more professional image by adding polish, interest and panache to their...
Summary As many organisations move to a more hybrid way of working, a key challenge is how to run effective hybrid meetings. Requiring careful facilitation to ensure everyone has an equal experience and opportunity to contribute. Without an effective approach...
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